Responsible Gambling

Gambling should be entertainment, not a way to make money. If it stops being fun, help is available in New Zealand.

Play safely

Set a budget and time limit before you start; only gamble with money you can afford to lose.
Take regular breaks and avoid gambling when stressed, tired, or under the influence of alcohol/drugs.
Don’t chase losses; accept that losses are part of gambling.
Balance gambling with other activities and keep track of spend and time.
Gambling is restricted to people aged 18+ in New Zealand (or higher where required for a specific product/service).

Warning signs

Spending more time or money than planned.
Borrowing, selling things, or hiding gambling.
Chasing losses, feeling irritable when not gambling.
Missing work/study, relationship or financial problems.

Limits & controls

If available on the relevant service/product, use tools such as spend limits, session/time limits, reminders, cooling-off (time-out), and self-exclusion. If you can’t find these tools, contact us and we’ll explain the options available.

Get help in New Zealand

Gambling Helpline: 0800 654 655 • Text 8006 • gamblinghelpline.co.nz

Need to talk? (Free call/text): 1737

Healthline: 0800 611 116

Emergency: Call 111 if you or someone else is in immediate danger.

Regulator information: Department of Internal Affairs – Gambling: dia.govt.nz/Gambling